Sydenham Pet & Farm Supply was founded in 2012 by Bill and Kerry Arthur in the Village of Sydenham. Specializing in high-quality pet and farm products, the store places a priority on Canadian products, supporting local and aligning their business with community values.

Together, they have developed a solid understanding of customer needs, drawing from Bill’s farming background they have curated product offerings which have warranted loyalty in the community. Their expertise in farming and pet care has been essential to the range of products they carry that meet their customers’ expectations, which have contributed to the store’s growth and expanded product lines.

The Arthurs’ venture gained momentum with financial support from Frontenac Business Services, who stepped in, when traditional banks would not, helping them launch and maintain their business with a focus on community connections and customer satisfaction.

After more than a decade in operation, Sydenham Pet & Farm Supply continues to thrive with a commitment to a high standard of service which is instrumental in defining their success. The Arthurs plan to continue this legacy, emphasizing the importance of a customer-first business philosophy built through understanding the needs of the customer and the community.

Their journey as entrepreneurs is underscored by the importance of adaptability, a solid understanding of the business and the market, in addition to the impact of the financial support from organizations like Frontenac Business Services.